Delivery Time: 1-2 Business Days

An Android device that supports the Mobile Device Unlock app:

Alcatel One Touch Pop astro 
Alcatel One Touch Fierce XL 
Coolpad Rouge
Coolpad Catalyst
Samsung Galaxy Core Prime
Samsung Galaxy Grand Prime
Samsung Galaxy Avant
Samsung Galaxy J7
Samsung Galaxy On5
Samsung Galaxy Note 5
Samsung Galaxy Note 7
Samsung Galaxy S6
Samsung Galaxy S6 Edge
Samsung Galaxy S6 Edge +
Samsung Galaxy S7
Samsung Galaxy S7 Edge
HTC One M9
HTC 10
HTC Desire 626s
HTC Desire 530
Kyocera Hydro Wave
LG G Stylo
LG Stylo 2 Plus
LG Leon
LG K10
LG V10
Sony Xperia Z3
ZTE Obsidian
ZTE Avid Plus


 *No refunds for blacklisted devices that do not work

BEFORE submitting your order, please follow these steps:

1.  Launch the "Device Unlock App" to check status

2(a).  If you receive "Not Eligible for Unlock", please proceed and submit your IMEI # for processing. 

2(b).  If you receive "Communication Error" or "Server not responding, please try again later", DO NOT submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with either of these error messages)

3.  Once process returns completed turn on app, and device will be officially unlocked


In case of unlocking issues after your order is completed:

- Contact us for verification
- If after verification, the phone is still locked, please contact us for the UNIQUE reference code that will be required to be shown in the video (to make sure the video was recorded AFTER the verification process)

 *Once process returns completed turn on app, and device will be officially unlocked.  

  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...

    Delivery Times and Cancellation
  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...

  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...

    Fraud Protection