You can use this form for any type of query for help you need , whether you want to supply us some codes or you are a bulk buyer feel free to write us and we get back to you in 24 – 48hrs weekdays.
If you have already purchased an unlocking code from us and if you are facing any difficulties in unlocking your cell phone please review our Code Entry Instructions page. If that didn’t help, contact us by filling out the short form below and we will be happy to assist you.
Please allow up to 24 hours for us to get back to you (although we usually answer your questions within 5 hours).
Remember to include your full name and order number in all emails to us; this will speed up the process.
Address: 150 Edwards Dr, Address City – Edmonton
Monday – Friday 9am to 5pm
Saturday – 11am to 2pm
Sunday – Closed
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...Delivery Times and Cancellation
Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...Refunds
As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...Fraud Protection
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